Service Fees

Usage Fees & Penalties

Usage Fees

Charges that apply when you exceed the included ride time for Classic bikes or when using an ebike.

Classic Bikes: Included ride time depends on your pass. $0.29/min thereafter.
Ebikes: Charged per minute during the ride. Most passes $0.29/min. 

Late Return

Fee charged when a Bike notifies of a lock error and is left active at a station.

GENERAL PASS HOLDERSCOMMUNITY PASS HOLDERS
Classic Bikes: $15
Ebikes: $30		Classic Bikes: $5
Ebikes: $15

Loss of Use

Rate charged if a Bike is lost, stolen or forced out of use due to damage. Charged after the Bike is found.

Classic Bikes: $5 /day
Ebikes: $15 /day

Reinstatement Fee

Cost to reinstate membership after a Bike is reported missing or after an account has been suspended.

GENERAL PASS HOLDERSCOMMUNITY PASS HOLDERS
$25$20

Replacement Fee

Mobi reserves the right to charge up to the full cost of replacing equipment

Classic Bikes: $2,000
Ebikes: $4,000

Recovery, Cleaning and Damage Fees

Pick up & Recovery (within service area)

Cost of recovering, inspecting and rebalancing a Bike within Mobi's service area (includes VPD pick-ups) - Up to $50

Pick up & Recovery (outside of service area)

Cost of recovering, inspecting and rebalancing a Bike outside of Mobi's service area (includes VPD pick-ups) - Up to $80

Excessive Cleaning Fee

Extra cleaning required when a Bike is returned unusable due to uncleanliness - Up to $80

Minor Damage Repair

If a Bike is damaged during your Rental Period of the Bike, beyond regular wear and tear, you shall be charged a fee that is equal to the cost of repairing such damage. Ex. - Switching lights, saddle replacement, small graffiti - Up to $100

Major Damage Repair

If a Bike is damaged during your Rental Period of the Bike, beyond regular wear and tear, you shall be charged a fee that is equal to the cost of repairing such damage. Ex. - Full resticker, large graffiti, broken frame, wheels, forks, etc. - Up to the replacement fee